ERRORS. emsCharts won't let me sign a chart. It says my EMT or CPR is expired

Kirk Schmitt
26-Oct-2009

You know that only EMTs are allowed to sign patient charts and you know your EMT and CPR are valid. So what is going on when emsCharts says your EMT or CPR has expired? The problem is that your EMT or CPR DID expire, but you didn't tell emsCharts you renewed it.

It is your obligation to keep your certifications and personal information up to date in emsCharts. This applies to your EMT and CPR certification. It is also important that you keep your phone number and email address current because these are what Medical Control will use to contact you if there is a question about a chart or if you need to be notified of exposure to hazardous materials or pathogens. Just because a Squad officer has a current phone number or email address doesn't mean our medical director does.

To fix the EMT (or CPR certification) problem:

• Login to emsCharts
• Click on Home
• Click on Configuration
• Click on User/My Account on the left side of the page, not the Users tab at the top of the page
• Click on the Licensures tab
• Click on Manage in the Add'l Certifications box
• In the part of the box that says Add Certification use the pull down list to select EMT-B or CPR then enter your state six digit ID and the new expiration date
• Delete, using the red X, the expired license